CLINCHECK

Formeta Design worked with Orthero on the service design and UX of a digital platform for clear aligner treatment. The work connected patient registration, clinical information, uploads, treatment-plan review, approvals and support into a continuous workflow. The platform is now in use.

Design Approach

An important problem appeared when a technician needed information from a doctor during registration: leaving an incomplete record meant starting again. We redesigned the flow so doctors and technicians can return to the same case, continue where it was left and complete each other’s entries.

Case information, 3D plans, review and approval are organised around the stages of treatment preparation. Required information must be completed and approved before treatment and aligner production can proceed. Clear case states and help routes support the handover between people as well as the tasks within each screen.